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After doing so, please check if Slideproof now works.

An office.dll file from a known working machine could be used to replace the problem one in the above location.

If the above steps do not work and Slideproof tools are still missing from the PowerPoint ribbon, there may be a problem with the office.dll file.Ĭ:\Windows\assembly\GAC_MSIL\office\15.0.0.0_71e9bce111e9429c.

Computer\HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Resiliency\DisabledItems

Access the folder Resiliency\DisabledItems and delete all keys present in the DisabledItems folder, e.g.

Go to the desired Office application Outlook/Word/PowerPoint.

16.0 - Computer\HKEY_CURRENT_USER\Software\Microsoft\Office\16.0

Expand Computer\HKEY_CURRENT_USER\Software\Microsoft\Office.

If the above steps did not resolve the issue please try the following steps:

After the above steps, open the affected Office Application to se if the Templafy add-in now loads.

LoadBehavior must be set to 3 (Load at startup) if it isn't ready.

Expand HKEY_CURRENT_USER and navigate to (change " Outlook" depending on Office application:Ĭomputer\HKEY_CURRENT_USER\Software\Microsoft\Office\ Outlook\Addins\įor the Templafy Slideproof add-in navigate to:Ĭomputer\HKEY_CURRENT_USER\Software\Microsoft\Office\PowerPoint\Addins\.

While Office applications are closed, open Windows Registry Editor.

Check Templafy Office add-in logs and/or check for error messages in Windows Event viewer:Ĭheck if load behavior is set to Load at startup.Path: Outlook/Word/PowerPoint/Excel > File > Options > Add-ins > Disabled Items > GO. If so, select it and hit Enable to see if the add-in now appears in the application. If the add-in is not in the list, go to 'disabled Items' as shown below to see if Templafy is listed there.

A runtime error occurred during the loading of the COM add-in'. The most common message, indicating a problem, would be 'Not loaded.If the add-in is working correctly, it will display 'Load at Startup'. If the add-in is enabled as below, toggle the checkbox to see if there is an error message in the bottom of the dialogue box where it says 'Load Behavior'.Path: Excel > File > Options > Add-ins > select COM Add-ins from the Manage list > Go Look for Templafy Add-in Path: Outlook/Word/PowerPoint > File > Options > Add-ins > Com Add-ins > GO Check if load behavior is set to Load at startupĬheck if Templafy add-ins are enabled in an Office application.If the add-in is not enabled, please do so by clicking on the checkbox.Check if Templafy add-ins are enabled in an Office application.

The troubleshooting steps described reference Templafy VSTO add-ins, however the same steps can be used for the Templafy SlideProof add-in which is specific to PowerPoint. This article is about troubleshooting missing add-ins in Office.